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Each plant is carefully selected and handled with care to ensure success. We guarantee all plants to be true to name, up to grade, and properly handled.
Our roses are guaranteed to grow and bloom the first blooming cycle. Detailed instructions are provided. Please read and follow the instructions carefully. If you have any questions, or should a problem arise, please contact us immediately. We may be able to provide a timely solution to keep your roses growing healthy and strong. Any claims for credit should be submitted by June 30, 2012. You may contact us by email or phone 800-643-0315.
We make every effort to ensure that your plants arrive in the best possible condition. Dormant rose plants are shipped February through mid-April. Upon their arrival, please plant within 3 days. Newly planted bareroot roses must be protected from wind, sun, and extreme temperatures by covering each plant completely with moist mulch. Cancellations must be made 3 days prior to your ship date to avoid a 20% restocking fee.